Terms of service

OVERVIEW

Welcome to CILINAX. Throughout the site, the terms “we”, “us” and “our” refer to CILINAX. By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

By accessing or using any part of the website, you agree to these Terms of Service. If you do not agree, you may not access the website or use our services.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose. You must not transmit viruses, malicious code or harmful software.

A breach of any Terms will result in immediate termination of your Services.

SECTION 2 – PRODUCTS

We strive to display our products, images and descriptions as accurately as possible. However, actual colors and product appearance may vary slightly depending on screen settings and lighting conditions.

All products are subject to availability.

We reserve the right to:

  • limit product quantities
  • discontinue products
  • modify pricing
  • refuse service to anyone at any time

without prior notice.

SECTION 3 – ORDERS & PAYMENTS

By placing an order, you agree that:

  • all billing and shipping information provided is accurate
  • payments are authorized
  • orders are intended for personal use only

CILINAX reserves the right to refuse or cancel any order for reasons including:

  • suspected fraud
  • pricing errors
  • stock issues
  • suspicious activity

If your order is cancelled after payment, a refund will be processed.

SECTION 4 – SHIPPING & DELIVERY

Shipping times displayed on our website are estimates only.

We are not responsible for delays caused by:

  • courier companies
  • customs clearance
  • weather conditions
  • incorrect customer information
  • events outside our control

Risk of loss transfers to the customer once the product is handed over to the shipping carrier.

SECTION 5 – RETURNS & REFUNDS

Returns and refunds are governed by our Refund Policy.

Products may only qualify for returns if they meet our return eligibility requirements.

We reserve the right to reject refund requests that do not comply with our policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website including:

  • logos
  • branding
  • product images
  • videos
  • graphics
  • text
  • designs

are the intellectual property of CILINAX and may not be copied, reproduced or distributed without written permission.

Unauthorized use may violate copyright and trademark laws.

SECTION 7 – THIRD-PARTY SERVICES

Certain services or tools on our site may be provided by third parties.

We are not responsible for:

  • third-party websites
  • payment gateways
  • embedded tools
  • external links
  • external content

Your interaction with third-party services is at your own risk.

SECTION 8 – USER CONTENT & FEEDBACK

If you submit reviews, suggestions, photos, videos or feedback, you grant CILINAX permission to use, edit, publish and display such content for marketing and business purposes without compensation.

You agree not to submit unlawful, abusive, misleading or offensive content.

SECTION 9 – PROHIBITED USES

You may not use the website:

  • for illegal purposes
  • to violate laws or regulations
  • to infringe intellectual property rights
  • to spread malware or spam
  • to harass or harm others
  • to perform fraudulent activity
  • to scrape or misuse website data

Violation may result in account suspension or legal action.

SECTION 10 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

CILINAX does not guarantee:

  • uninterrupted website access
  • error-free operation
  • exact product expectations
  • complete compatibility with all devices

Your use of the website is at your own risk.

SECTION 11 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, CILINAX shall not be liable for:

  • indirect damages
  • incidental damages
  • loss of profits
  • data loss
  • shipping delays
  • product misuse
  • service interruptions

arising from use of our products or website.

SECTION 12 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

By using this website, you agree to our data handling practices.

SECTION 13 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website following updates constitutes acceptance of those changes.

SECTION 14 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the courts in Kerala, India.

SECTION 15 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

CILINAX

Email: care.littlejoys@gmail.com
Location: Chalakudy, Thrissur, Kerala – 680307
Phone: 8075037985